Rachel
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Activity overview
Latest activity by Rachel-
Rachel created an article,
If I Live Nearby Can I pick Up My Order?
The answer is yes! We are not set up as a retail store but are happy to have your order pulled and ready for you to pick up. Please make sure you select Local Pick Up at checkout.Standard Business ...
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Rachel created an article,
Where are your products made?
We understand that you may have expressed concerns about some of our products that are being sourced in foreign countries, including China. We want to assure you that we take these concerns serious...
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Rachel created an article,
How do I unsubscribe from communications?
If you do not wish to receive e-mail, written correspondence, or telephone contact from our company, you may contact us via e-mail, or writing, or calling and request that you be dropping from thes...
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Rachel created an article,
When I track my order, why does it say it's still in transit or been created after several days?
Unfortunately, since COVID, USPS is not diligently scanning packages or providing up to date tracking information. If your package label has been created, we assure you that your package has been p...
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Rachel created an article,
Why does my order say delivered, but I don't have it yet?
UPS offers a shipping method known as UPS SurePost, which utilizes the services of UPS and USPS.What does this mean for you?This means that the tracking number you receive is from UPS and tracks th...
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Rachel created an article,
Can I use more than one coupon code on my order?
Coupon Codes & Promotion ExclusionsWe love helping you save! Before using a coupon code, please review the following guidelines.Coupon Code PolicyOnly one coupon code may be used per order.Coupon c...
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Rachel created an article,
Are any products excluded from promotions or coupon codes?
Coupon Codes & Promotion ExclusionsWe love helping you save! Before using a coupon code, please review the following guidelines.Coupon Code PolicyOnly one coupon code may be used per order.Coupon c...
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Rachel created an article,
Where can I find sizing information for an item I'm interested in?
We try to give you as much information as possible in the description and will mention if an item runs small or large. There are many times, and with certain brands, you will find a size guide abov...
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Rachel created an article,
Can I make changes to my order?
If you've placed a order and need to make changes to the shipping address or items ordered, please contact us as soon as possible. If your order is still in processing and not shipped, we will do e...
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Rachel created an article,
When will my order ship?
We strive to have all Standard orders leave our warehouse within three business days (Mon–Fri).All standard orders placed after 8am EST will be processed the following business day.