Dear Armed Forces Gear Customer,
I hope this message finds you well during this holiday season.
I am writing to you with a sincere and heartfelt apology regarding your order from the 2023 Navy Football Rivalry Collection. Unfortunately, due to unforeseen delays in the shipment from our supplier, Under Armour, several styles that were expected to arrive on time for Christmas will be delayed.
Regrettably, this delay means that your order will not reach you in time for the holidays as originally anticipated. We understand how disappointing this news is, especially during this festive season, and for this inconvenience, we deeply apologize.
Rest assured, our team is working diligently to ensure that the delayed inventory arrives promptly in the first week of January. As soon as the items are received, we will prioritize shipping them out to you immediately, ensuring that you receive your order as swiftly as possible.
Your patience and understanding during this unexpected delay mean the world to us. Should you have any questions or concerns regarding your order or need further assistance, please do not hesitate to contact our customer support team at 410-766-2600 or by email at firstname.lastname@example.org. We are here to assist you every step of the way.
Once again, we extend our sincerest apologies for any inconvenience this delay has caused. We remain committed to delivering quality products and service to you.
Thank you for being a part of the Armed Forces Gear community and for your understanding in this matter.
The Armed Forces Gear Team